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Regulations and booking conditions
Regulations
In welcoming you to our Hotel, we invite you to carefully read the Regulations below – which you can easily check on our Web site and at the Il Tridente Hotel – reminding you that they are binding on anyone – customer, guest, or visitor – accessing the Hotel or booking its rooms or services.
Art. 1 (Duration of the stay) – Our hotel rooms can be booked on a daily basis. In high season a minimum stay might be required. You can check our availability directly with our Booking Centre or on our website.
Art. 2 (Reservation request and down payment ) – To make your reservation valid please answer our mail with the estimate. Once you’ve received the reservation code please make the down payment as indicated in our mail.
The down payment can be paid with credit card, Visa or Mastercard (only on our website) or per bank transfer*, in which the specific preliminary reservation number which has been assigned to you must be present. Here is our bank contact:
Beneficiary of the transfer: TRIDENTE SRL
Our bank coordinates / IBAN: IT34S0890436291051001006153
*Any bank fees will be charged on the guest
For reservations and payments made directly in our facility, payments in cash (Italian currency) will be accepted only in accordance to the legal limits .
Art. 3 (Booking confirmation) – Once you’ve paid the down payment our facility will send you and e-mail with a booking confirmation, only through this confirmation your reservation will be valid and binding for the Tridente SrL.
Art. 4 (Type of accommodation) – With the binding confirmation from part of the facility the type of accommodation and the length of the stay is granted. Specific requests concerning the rooms will be respected as much as possible. The management reserves the right to change the room number, offering instead a room with the same characteristics as the one chosen by the guest.
Art. 5 (Delayed arrivals and anticipated departures) – Delayed arrivals or anticipated departures in relation to the booked stay require nevertheless the payment of the full price due for the entire stay as booked.
Art. 6 (Half board and full board service) – The room is always with breakfast included.
Half board and full board services are meant per room and for the entire stay. People staying in the same room cannot have different services, nor can the booked service be changed during the stay.
Restaurant opening times:
Breakfast with buffet: 8.00-10.00
Lunch: 12.00-14.00
Dinner: 18.30-20.00
Art. 7 (Check-in) – The room will be available from 15.00 o’clock.
The booked accommodation will be available until 12 o’clock of the day after the booked day of arrival, in case the guest does not show up and fails to send a communication, the accommodation can be rented to third parties, at the discretion of the facility.
Art. 8 (Check-out) – The room must be left within 10:00 o’clock of the booked day of departure. Late check-outs can be discussed with the management. Extensions of the stay can be arranged with the management. If the room is left at a later time than required the guest will be charged with an additional day-fee, unless differently agreed with the management.
Art. 10 (Cancellation) – Requests of cancellations must be communicated in written form (to the mail address of the facility), providing also a bank contact (IBAN*), where it applies. Only cancellations made within at least 7 days before the booked day of arrival can ask for the refund of the down payment.
*Any bank fees will be charged on the guest
Cancellations that are made outside the above mentioned terms are not entitled to the refund of the down payment, but furthermore authorise the management to require the payment of the full price of the entire stay as previously booked. The cancellations that qualify for a refund will obtain the down payment from the TridenteSrL within 30 days minimum and 60 days maximum from the day the guest cancels.
Please note that “the booked day of arrival” refers to the first and original reservation. In case of change or switch of the reservation, or in case a voucher has been issued, the right to a refund is excluded.
Art. 11 (Final payment) – The payment of the rest of the sum due for the stay must be done, at the latest, on the day of arrival upon check-in.
Art. 12 (Payments in cash) Please note that there are specific legal limits for payments made in cash. Any payment that exceeds the legal limit for cash payments must be made with traceable means, in compliance with current rules.
Art. 2 (Reservation request and down payment ) – To make your reservation valid please answer our mail with the estimate. Once you’ve received the reservation code please make the down payment as indicated in our mail.
The down payment can be paid with credit card, Visa or Mastercard (only on our website) or per bank transfer*, in which the specific preliminary reservation number which has been assigned to you must be present. Here is our bank contact:
Beneficiary of the transfer: TRIDENTE SRL
Our bank coordinates / IBAN: IT34S0890436291051001006153
*Any bank fees will be charged on the guest
For reservations and payments made directly in our facility, payments in cash (Italian currency) will be accepted only in accordance to the legal limits .
Art. 3 (Booking confirmation) – Once you’ve paid the down payment our facility will send you and e-mail with a booking confirmation, only through this confirmation your reservation will be valid and binding for the Tridente SrL.
Art. 4 (Type of accommodation) – With the binding confirmation from part of the facility the type of accommodation and the length of the stay is granted. Specific requests concerning the rooms will be respected as much as possible. The management reserves the right to change the room number, offering instead a room with the same characteristics as the one chosen by the guest.
Art. 5 (Delayed arrivals and anticipated departures) – Delayed arrivals or anticipated departures in relation to the booked stay require nevertheless the payment of the full price due for the entire stay as booked.
Art. 6 (Half board and full board service) – The room is always with breakfast included.
Half board and full board services are meant per room and for the entire stay. People staying in the same room cannot have different services, nor can the booked service be changed during the stay.
Restaurant opening times:
Breakfast with buffet: 8.00-10.00
Lunch: 12.00-14.00
Dinner: 18.30-20.00
Art. 7 (Check-in) – The room will be available from 15.00 o’clock.
The booked accommodation will be available until 12 o’clock of the day after the booked day of arrival, in case the guest does not show up and fails to send a communication, the accommodation can be rented to third parties, at the discretion of the facility.
Art. 8 (Check-out) – The room must be left within 10:00 o’clock of the booked day of departure. Late check-outs can be discussed with the management. Extensions of the stay can be arranged with the management. If the room is left at a later time than required the guest will be charged with an additional day-fee, unless differently agreed with the management.
Art. 10 (Cancellation) – Requests of cancellations must be communicated in written form (to the mail address of the facility), providing also a bank contact (IBAN*), where it applies. Only cancellations made within at least 7 days before the booked day of arrival can ask for the refund of the down payment.
*Any bank fees will be charged on the guest
Cancellations that are made outside the above mentioned terms are not entitled to the refund of the down payment, but furthermore authorise the management to require the payment of the full price of the entire stay as previously booked. The cancellations that qualify for a refund will obtain the down payment from the TridenteSrL within 30 days minimum and 60 days maximum from the day the guest cancels.
Please note that “the booked day of arrival” refers to the first and original reservation. In case of change or switch of the reservation, or in case a voucher has been issued, the right to a refund is excluded.
Art. 11 (Final payment) – The payment of the rest of the sum due for the stay must be done, at the latest, on the day of arrival upon check-in.
Art. 12 (Payments in cash) Please note that there are specific legal limits for payments made in cash. Any payment that exceeds the legal limit for cash payments must be made with traceable means, in compliance with current rules.
Access to the Facility, use of the rest areas and the accommodation units and their restoration at the end of the stay.
Article 1 (Identification and access to the Facility) - The incoming customer or guest must attend at the reception office, where he/she shall produce an identity document for each member of the group. The person who signs the admission form to comply with public security obligations warrants the correctness of the data declared for all group members, incurring any liability to that effect.
An identification bracelet (to be carried on the wrist by all the campground customers and guests) will be issued to each customer or guest, along with a personal control card to be produced at the entrance to the campground or at the behest of the staff on duty. Production of the card alone is insufficient to prove membership of the facility. A sticker bearing emblem of the campground will furthermore be applied to the car window.
Guests are informed that during the stay the Facility Staff reserve the right to check the identity of the persons inside the campground and check due concordance with what was declared.
It should be noted that unauthorised entry is a breach of the rules of the Italian Criminal Code (particularly Article 614 of the Italian Criminal Code on trespassing).
Article 2 (Visitors) – Visitors are only allowed entry pursuant to management’s authorisation, and if the visit extends longer than an hour, they are obliged to pay the daily rate.
Visitors, too, must first attend at the campground’s reception office to fulfil the identification and access formalities, by handing in their personal identity documents that will be returned at the time of departure.
During their stay at the campground, they must wear the special identification bracelet and guard the personal control card.
Article 3 (Check-in and Check-out times) – We wish to reiterate that the rest areas are available for delivery from 13h00 on the date of arrival, and the rooms from 15:00 on the date of arrival.
Departing guests must vacate the rest areas by 12:00 h and the accommodation units by 10:00h and leave the facility by the same time, failing they will be charged for an entire day.
Article 4 (Equipment) – During his/her stay, the Customer must take care of whatever equipment he might have received. Any faults, breakages or malfunctions of installations must be reported to management, for the latter to duly organise the maintenance staff.
Guests must carefully and wisely use the bicycles received and take charge of the small repairs regarding normal use thereof. They shall likewise bear the repair costs in the event of breakages and malfunctions detected at the time of returning them by the end of the stay.
Article 5 (Notice of Variations) – The guest must notify Management in real time of any type of variation, on arrival and on departure, concerning his group, or relating to the occupiers of the rest area or accommodation unit, failing which it will not be possible to retrospectively request a reduction in the price of occupation and Management will not be liable for higher charges pertaining to incorrectly notified stays.
Article 6 (Balance) – The balance of the stay may be settled upon arrival.
Article 7 (Minimum duration of stay) – During high season periods, a minimum stay may be present.
Article 8 (Prohibition of sub-letting) - It is prohibited to sublet or assign to third parties the resource and the contract, save for exemptions expressly granted by Management.
II°
Behavioural duties and prohibitions for Guests
Article 9 (Animals) – Dogs or other animals may not be introduced into the facility.
Article 10 (Hours of Silence) – Guests must adhere to silence from 13h30 to 15h30 and from 23h30 to 7:00 a.m. During those periods, use of motor-powered vehicles is strictly forbidden, save for exemptions that may be granted exclusively by management.
In general, outside those times as well, conduct, activities, and games as well as the use of equipment that might disturb other guests and upset the peace of the campground ought to be avoided.
Article 11 (Speed limits and manner of circulation) – Within the campground, there is a speed limit of 10 km/h for motor vehicles, along with the obligation to abide by the on-site signs and the rules of the road.
Any vehicle, including one that is not motor-powered (hence bicycles as well), is in any event bound to behave cautiously and adapt the speed and the driving to avoid any danger to the campground guests.
Article 12 (Minors) – Children must be constantly supervised and accompanied by an adult, in charge of their custody (as regards possible damages to third parties as well) and their safety, while Management disclaims any liability in that regard.
Article 13 (Games) - Games available at the Campground (including water games by the pool) and on the beach must be used strictly in accordance with the instructions received.
Only minors accompanied by an adult in charge may gain access to the games.
The Company disclaims liability for any irregular and unauthorised use.
Article 14 (Lost items) – Items found inside the campground must be handed to management that will see to the task of returning them to their rightful owners.
Article 15 (Prohibitions) – It is forbidden to:
Article 17 (Waste) – Paper, cigarette butts and waste must be placed in the appropriate containers and dealt with strictly in compliance with the applicable law in the field of differentiated collection.
Article 18 (Prescriptions by Management and Staff) – The Campground Management and staff reserve the right to prescribe to guests and visitors any further conduct necessary or appropriate for safeguarding the tranquillity and safety of the persons or for protecting the assets making up the Facility, along with the obligation resting on customers and guests to strictly abide by the prescriptions thus issued.
Article 19 (Certifications) - The Customer acknowledges that the Company is equipped with the “UNI EN ISO13009”, the “UNI EN ISO9001” certification and the “UNI EN ISO14001” certification by Accredia – The Italian Accreditation Body. The Customer, due to the foregoing, undertakes to apply all the procedures and/or methods of conduct the Company will demand because of and consistently with the certifications, particularly as regards the handling of "waste”.
Article 20 - (Duties of campground guests and right to throw them out) - In general, a correct and cautious behaviour inside the campground, on the beach and in the equipped areas, as well as adherence to order and cleanliness, are precise obligations of the campground guests. If said rules of conduct are not complied with, management will be entitled to throw the offenders out of the campground.
III°
Use of the Pool
Article 21 (Technical characteristics) - The depth of the swimming pool and the bathtubs is as follows:
Pool Swimming Area: prof. 120 cm.
Baby Pool Children Area: prof. 0-60 cm.
Article 22 (Opening days and times) – The pool is open from 10h00 to 19h00 and is closed throughout Wednesday so that the same can be cleaned in full. Management reserves the right to close it down on different times or at different hours as well, for the purposes of extraordinary maintenance or hygiene. Use of the swimming pool is strictly forbidden on closing hours and days.
Given the need to ensure safe use of the pool in suitable conditions of well-being, Management reserves the right to limit the overall number of entries in the pool in the event of excessive crowding as well, based on the needs of the concrete circumstances.
Management warrants due operation of the filtering, sterilisation, and replacement system only during opening times, and is exonerated from any complaints for damages caused by lack of compliance with the foregoing. It will likewise be entitled – to ensure compliance with the applicable hygienic provisions – to cause the removal from the pool of people who use it outside its opening hours.
Article 23 (Entry requirements) - To be able to enter the pool area, you must necessarily wash in the specific showers and rinse in the footbaths. For hygienic reasons, wheelchairs, and other objects incapable of being disinfected may not enter the pool area.
Exemptions may be granted by Management for aids to the disabled, which must however be adequately sanitised.
Entry is only permitted to customers and guests of the facility who wear the identification bracelet.
Article 24 (Inexperienced swimmers) – Inexperienced swimmers must use the bathtubs set aside for them and wear water wings or life jacket. Unaccompanied children may not enter the pool.
Article 25 (Recommendations) - We recommend letting an interval of at least three hours elapse after a meal before swimming. To be able to use the pool, swimmers must be free from contagious or in any event transmissible diseases, as well as from open injuries or wounds that are incompatible with use of the pool.
Article 26 (Prohibitions) – It is prohibited to introduce air mattresses, dinghies, and the like into the pool. Jumps and thrusts from the edges of the pool, playing tricks inside the water and runs near the pool, made slippery by the presence of water, are all prohibited. It is forbidden to dirty at any time the water of the bathtubs and the surrounding areas. The Staff is entitled to chase out at any time the swimmers who engage in improper conduct and who infringe the prescriptions issued to protect people’s safety, hygiene and integrity.
Article 27 (Safekeeping duty) - Users are kindly invited not to leave any unattended goods in the pool area.
Likewise prohibited is the prolonged occupation of the pool area and the related furnishings with towels or other personal items in the absence of the owner.
The Staff will be entitled to remove any objects left unattended, which will be placed in the special container located in the pool area.
Article 28 (Disclaimer of liability) - Management disclaims any liability for thefts, accidents or damages to persons or things caused by users’ carelessness.
IV° Liability of Guests and of the Facility
Article 29 (Duty to safeguard one’s personal effects, money or valuables – Safes, Valuables Safekeeping Service, Safety Deposit Boxes) - The Guests and visitors must carefully safeguard their personal effects. Money and valuables should not be left inside the accommodations, or inside the vehicles.
It should be noted that all the accommodation are fitted with safes and entrance lock protected by a locking system. It should likewise be noted that a valuables safekeeping service is available at the reception office, where safety deposit boxes may also be rented.
Users of the accommodation units must deposit money, jewels and valuables in the ad hoc safes and keep the units strictly locked, whereas the other campground guests must use the valuables safekeeping service or the safety deposit boxes.
Given the peculiarity of the Facility and of the services offered – camping and holiday right amid nature -
the campground guests are recommended not to bring inside the Campground excessively valuable items, which must in any event be declared to Management and expressly entrusted to it for safekeeping, subject to Management’s right to decline the safekeeping of items whose value is seemingly disproportionate to the characteristics of the Facility and to the type of vacation offered.
Breach of the abovementioned instructions shall amount to gross negligence by the guest and shall entail the exclusion of any right to compensation whatsoever.
Article 30 (Disclaimer of liability for losses and thefts) - The Facility is not liable for loss or theft of items and valuables not entrusted and accepted in safekeeping, or not adequately safeguarded by users.
Article 31 (Disclaimer of liability for losses and thefts of vehicles) - It should be borne in mind that liability for theft or loss of vehicles (bicycles as well) is in any event excluded, and the interested parties are accordingly recommended, as regards items with a special value, to assess the convenience of taking out an independent insurance policy to cover theft, loss or damages.
Article 32 (Natural environment) - It should be borne in mind that the Facility lies in a special natural environment and that the preservation of such environment, and its characteristics of spontaneity and heightened naturalness is an intrinsic characteristic and value added of the campground.
The presence of irregularities in the ground, the fall of pinecones and resin, etc. – just to mention a few examples – should therefore be deemed a normality, no liability being capable of attaching to the Facility for the dynamism intrinsic to the natural environment in which the campground is plunged.
It should be likewise borne in mind that during the season even intense if not actually exceptional weather phenomena might occur. In view of the intense weather events that have occurred in recent years, you are kindly advised to assess the opportunity of taking out an insurance policy as cover for any resultant damage.
Article 33 (Disclaimer of liability for Damages unrelated to negligent conduct by the campground staff) - The Facility is not liable for injuries and accidental wounds or for damages caused by other guests, by force majeure, by natural calamities or by exceptional weather phenomena, and generally by reasons unrelated to negligent conduct by the campground staff.
Article 34 (Insurance) - The campground guests are informed that Il Tridente Srl has taken out a liability insurance to cover (on the terms specified in the policy) liability to third parties.
V° Final provisions
Article 35 (Court with jurisdiction) – Jurisdiction over any dispute between the Company and the Campground customers and guests is vested exclusively in the Courts of the place where the Company’s registered office is situated (save where a peremptory legislative provision has stipulated recourse to a different Court).
Article 36 (Applicable law) – The relationship between the Company and the Campground customers and guests is governed by Italian law.
WARNINGS
Guests affected by any intolerances (food-related, to animals or of other kinds) or diseases must independently assess whether the Facility is suitable for their stay.
Management is available to provide any additional information or clarification.
For all intents and purposes, we wish to hereby point out:
- that animals are allowed at the “Capalonga” Campground (subject to the limits and conditions laid down in the relevant Regulations)
- that periodical anti-mosquito treatments are carried out at the Facility and chemical products used therein for cleaning purposes, in accordance with legal provisions.
Guests are kindly invited to elicit information from Management if they wish to know the precise products employed.
You are informed that the Authorities to contact in case of emergency are:
Pronto Soccorso (Emergency): 118
Facility’s Management: +39 0431 439600
Vigili del Fuoco (Fire Brigade): 115
Article 1 (Identification and access to the Facility) - The incoming customer or guest must attend at the reception office, where he/she shall produce an identity document for each member of the group. The person who signs the admission form to comply with public security obligations warrants the correctness of the data declared for all group members, incurring any liability to that effect.
An identification bracelet (to be carried on the wrist by all the campground customers and guests) will be issued to each customer or guest, along with a personal control card to be produced at the entrance to the campground or at the behest of the staff on duty. Production of the card alone is insufficient to prove membership of the facility. A sticker bearing emblem of the campground will furthermore be applied to the car window.
Guests are informed that during the stay the Facility Staff reserve the right to check the identity of the persons inside the campground and check due concordance with what was declared.
It should be noted that unauthorised entry is a breach of the rules of the Italian Criminal Code (particularly Article 614 of the Italian Criminal Code on trespassing).
Article 2 (Visitors) – Visitors are only allowed entry pursuant to management’s authorisation, and if the visit extends longer than an hour, they are obliged to pay the daily rate.
Visitors, too, must first attend at the campground’s reception office to fulfil the identification and access formalities, by handing in their personal identity documents that will be returned at the time of departure.
During their stay at the campground, they must wear the special identification bracelet and guard the personal control card.
Article 3 (Check-in and Check-out times) – We wish to reiterate that the rest areas are available for delivery from 13h00 on the date of arrival, and the rooms from 15:00 on the date of arrival.
Departing guests must vacate the rest areas by 12:00 h and the accommodation units by 10:00h and leave the facility by the same time, failing they will be charged for an entire day.
Article 4 (Equipment) – During his/her stay, the Customer must take care of whatever equipment he might have received. Any faults, breakages or malfunctions of installations must be reported to management, for the latter to duly organise the maintenance staff.
Guests must carefully and wisely use the bicycles received and take charge of the small repairs regarding normal use thereof. They shall likewise bear the repair costs in the event of breakages and malfunctions detected at the time of returning them by the end of the stay.
Article 5 (Notice of Variations) – The guest must notify Management in real time of any type of variation, on arrival and on departure, concerning his group, or relating to the occupiers of the rest area or accommodation unit, failing which it will not be possible to retrospectively request a reduction in the price of occupation and Management will not be liable for higher charges pertaining to incorrectly notified stays.
Article 6 (Balance) – The balance of the stay may be settled upon arrival.
Article 7 (Minimum duration of stay) – During high season periods, a minimum stay may be present.
Article 8 (Prohibition of sub-letting) - It is prohibited to sublet or assign to third parties the resource and the contract, save for exemptions expressly granted by Management.
II°
Behavioural duties and prohibitions for Guests
Article 9 (Animals) – Dogs or other animals may not be introduced into the facility.
Article 10 (Hours of Silence) – Guests must adhere to silence from 13h30 to 15h30 and from 23h30 to 7:00 a.m. During those periods, use of motor-powered vehicles is strictly forbidden, save for exemptions that may be granted exclusively by management.
In general, outside those times as well, conduct, activities, and games as well as the use of equipment that might disturb other guests and upset the peace of the campground ought to be avoided.
Article 11 (Speed limits and manner of circulation) – Within the campground, there is a speed limit of 10 km/h for motor vehicles, along with the obligation to abide by the on-site signs and the rules of the road.
Any vehicle, including one that is not motor-powered (hence bicycles as well), is in any event bound to behave cautiously and adapt the speed and the driving to avoid any danger to the campground guests.
Article 12 (Minors) – Children must be constantly supervised and accompanied by an adult, in charge of their custody (as regards possible damages to third parties as well) and their safety, while Management disclaims any liability in that regard.
Article 13 (Games) - Games available at the Campground (including water games by the pool) and on the beach must be used strictly in accordance with the instructions received.
Only minors accompanied by an adult in charge may gain access to the games.
The Company disclaims liability for any irregular and unauthorised use.
Article 14 (Lost items) – Items found inside the campground must be handed to management that will see to the task of returning them to their rightful owners.
Article 15 (Prohibitions) – It is forbidden to:
- dig holes in the ground.
- Outdoor light fires;
- spill onto the ground oils, fuels, boiling, salty or waste liquids.
- wash cars or other vehicles.
- wash dishes and linen outside the specific sinks.
- lay fences or shade tarpaulins, tie or anchor anything to the plants, pull ropes at eye level, or install anything else that might represent a danger or obstruct the passage.
- as well as, generally, engage in any conduct that might endanger things or persons or be a source of disturbance guests.
Article 17 (Waste) – Paper, cigarette butts and waste must be placed in the appropriate containers and dealt with strictly in compliance with the applicable law in the field of differentiated collection.
Article 18 (Prescriptions by Management and Staff) – The Campground Management and staff reserve the right to prescribe to guests and visitors any further conduct necessary or appropriate for safeguarding the tranquillity and safety of the persons or for protecting the assets making up the Facility, along with the obligation resting on customers and guests to strictly abide by the prescriptions thus issued.
Article 19 (Certifications) - The Customer acknowledges that the Company is equipped with the “UNI EN ISO13009”, the “UNI EN ISO9001” certification and the “UNI EN ISO14001” certification by Accredia – The Italian Accreditation Body. The Customer, due to the foregoing, undertakes to apply all the procedures and/or methods of conduct the Company will demand because of and consistently with the certifications, particularly as regards the handling of "waste”.
Article 20 - (Duties of campground guests and right to throw them out) - In general, a correct and cautious behaviour inside the campground, on the beach and in the equipped areas, as well as adherence to order and cleanliness, are precise obligations of the campground guests. If said rules of conduct are not complied with, management will be entitled to throw the offenders out of the campground.
III°
Use of the Pool
Article 21 (Technical characteristics) - The depth of the swimming pool and the bathtubs is as follows:
Pool Swimming Area: prof. 120 cm.
Baby Pool Children Area: prof. 0-60 cm.
Article 22 (Opening days and times) – The pool is open from 10h00 to 19h00 and is closed throughout Wednesday so that the same can be cleaned in full. Management reserves the right to close it down on different times or at different hours as well, for the purposes of extraordinary maintenance or hygiene. Use of the swimming pool is strictly forbidden on closing hours and days.
Given the need to ensure safe use of the pool in suitable conditions of well-being, Management reserves the right to limit the overall number of entries in the pool in the event of excessive crowding as well, based on the needs of the concrete circumstances.
Management warrants due operation of the filtering, sterilisation, and replacement system only during opening times, and is exonerated from any complaints for damages caused by lack of compliance with the foregoing. It will likewise be entitled – to ensure compliance with the applicable hygienic provisions – to cause the removal from the pool of people who use it outside its opening hours.
Article 23 (Entry requirements) - To be able to enter the pool area, you must necessarily wash in the specific showers and rinse in the footbaths. For hygienic reasons, wheelchairs, and other objects incapable of being disinfected may not enter the pool area.
Exemptions may be granted by Management for aids to the disabled, which must however be adequately sanitised.
Entry is only permitted to customers and guests of the facility who wear the identification bracelet.
Article 24 (Inexperienced swimmers) – Inexperienced swimmers must use the bathtubs set aside for them and wear water wings or life jacket. Unaccompanied children may not enter the pool.
Article 25 (Recommendations) - We recommend letting an interval of at least three hours elapse after a meal before swimming. To be able to use the pool, swimmers must be free from contagious or in any event transmissible diseases, as well as from open injuries or wounds that are incompatible with use of the pool.
Article 26 (Prohibitions) – It is prohibited to introduce air mattresses, dinghies, and the like into the pool. Jumps and thrusts from the edges of the pool, playing tricks inside the water and runs near the pool, made slippery by the presence of water, are all prohibited. It is forbidden to dirty at any time the water of the bathtubs and the surrounding areas. The Staff is entitled to chase out at any time the swimmers who engage in improper conduct and who infringe the prescriptions issued to protect people’s safety, hygiene and integrity.
Article 27 (Safekeeping duty) - Users are kindly invited not to leave any unattended goods in the pool area.
Likewise prohibited is the prolonged occupation of the pool area and the related furnishings with towels or other personal items in the absence of the owner.
The Staff will be entitled to remove any objects left unattended, which will be placed in the special container located in the pool area.
Article 28 (Disclaimer of liability) - Management disclaims any liability for thefts, accidents or damages to persons or things caused by users’ carelessness.
IV° Liability of Guests and of the Facility
Article 29 (Duty to safeguard one’s personal effects, money or valuables – Safes, Valuables Safekeeping Service, Safety Deposit Boxes) - The Guests and visitors must carefully safeguard their personal effects. Money and valuables should not be left inside the accommodations, or inside the vehicles.
It should be noted that all the accommodation are fitted with safes and entrance lock protected by a locking system. It should likewise be noted that a valuables safekeeping service is available at the reception office, where safety deposit boxes may also be rented.
Users of the accommodation units must deposit money, jewels and valuables in the ad hoc safes and keep the units strictly locked, whereas the other campground guests must use the valuables safekeeping service or the safety deposit boxes.
Given the peculiarity of the Facility and of the services offered – camping and holiday right amid nature -
the campground guests are recommended not to bring inside the Campground excessively valuable items, which must in any event be declared to Management and expressly entrusted to it for safekeeping, subject to Management’s right to decline the safekeeping of items whose value is seemingly disproportionate to the characteristics of the Facility and to the type of vacation offered.
Breach of the abovementioned instructions shall amount to gross negligence by the guest and shall entail the exclusion of any right to compensation whatsoever.
Article 30 (Disclaimer of liability for losses and thefts) - The Facility is not liable for loss or theft of items and valuables not entrusted and accepted in safekeeping, or not adequately safeguarded by users.
Article 31 (Disclaimer of liability for losses and thefts of vehicles) - It should be borne in mind that liability for theft or loss of vehicles (bicycles as well) is in any event excluded, and the interested parties are accordingly recommended, as regards items with a special value, to assess the convenience of taking out an independent insurance policy to cover theft, loss or damages.
Article 32 (Natural environment) - It should be borne in mind that the Facility lies in a special natural environment and that the preservation of such environment, and its characteristics of spontaneity and heightened naturalness is an intrinsic characteristic and value added of the campground.
The presence of irregularities in the ground, the fall of pinecones and resin, etc. – just to mention a few examples – should therefore be deemed a normality, no liability being capable of attaching to the Facility for the dynamism intrinsic to the natural environment in which the campground is plunged.
It should be likewise borne in mind that during the season even intense if not actually exceptional weather phenomena might occur. In view of the intense weather events that have occurred in recent years, you are kindly advised to assess the opportunity of taking out an insurance policy as cover for any resultant damage.
Article 33 (Disclaimer of liability for Damages unrelated to negligent conduct by the campground staff) - The Facility is not liable for injuries and accidental wounds or for damages caused by other guests, by force majeure, by natural calamities or by exceptional weather phenomena, and generally by reasons unrelated to negligent conduct by the campground staff.
Article 34 (Insurance) - The campground guests are informed that Il Tridente Srl has taken out a liability insurance to cover (on the terms specified in the policy) liability to third parties.
V° Final provisions
Article 35 (Court with jurisdiction) – Jurisdiction over any dispute between the Company and the Campground customers and guests is vested exclusively in the Courts of the place where the Company’s registered office is situated (save where a peremptory legislative provision has stipulated recourse to a different Court).
Article 36 (Applicable law) – The relationship between the Company and the Campground customers and guests is governed by Italian law.
WARNINGS
Guests affected by any intolerances (food-related, to animals or of other kinds) or diseases must independently assess whether the Facility is suitable for their stay.
Management is available to provide any additional information or clarification.
For all intents and purposes, we wish to hereby point out:
- that animals are allowed at the “Capalonga” Campground (subject to the limits and conditions laid down in the relevant Regulations)
- that periodical anti-mosquito treatments are carried out at the Facility and chemical products used therein for cleaning purposes, in accordance with legal provisions.
Guests are kindly invited to elicit information from Management if they wish to know the precise products employed.
You are informed that the Authorities to contact in case of emergency are:
Pronto Soccorso (Emergency): 118
Facility’s Management: +39 0431 439600
Vigili del Fuoco (Fire Brigade): 115
The following Regulations aim to protect the customers’ safety and well-being, as well as the order and cleanliness of the beach next to the Campground.
Each Campground customer and guest must comply with all the rules and regulations that generally govern activity on the beaches and use of the equipment, and also comply with the Order Regulating Beach Activities and Seaside Safety issued by the competent Authorities, in force at the tourist locality of Bibione.
Said measures are adequately publicised by displaying them at the Beach entrance.
The attention of customers and guests is drawn to the points set out hereunder.
1. The beach service is charged for, unless otherwise indicated on the booking confirmation. When charged for, it may be purchased at the time of booking or directly at the Campground.
2. To use the service, you must approach Management to be issued with a special Voucher, to be produced whenever demanded by the relevant staff. The Voucher issued is not refundable and may not be assigned to third parties. The customer must guard and carry on himself the Voucher proving his right to utilise the beach services, for him to be able to produce it to the controlling Staff.
3. No beach chairs or camp beds may be taken from other beach spots.
4. Adjacent beach spots may not be occupied with beach chairs or camp beds from the allocated beach spot.
5. Sports activities and games (volleyball, football, bowls, etc.) are only allowed in the areas behind the umbrellas, while taking care not to disturb other customers and guests. The Company disclaims any liability for damages to things or persons caused by the activities undertaken by customers and guests under their exclusive responsibility.
6. For safety reasons, only holes of moderate size may be dug. They may not be left unattended and must always be covered.
7. Children must play games in the presence of their parents or the adult persons in whose custody they are. Management disclaims any liability for any improper use of equipment. We recommended not to climb on any game facilities wet by rain.
8. It is forbidden to place umbrellas, deckchairs, watercrafts or other objects that hinder transit and bathing in the beachfront area within 5 metres from the water edge. If beach establishments are present, the prohibition further extends beyond the five metres from the water edge up to the first row of umbrellas.
9. It is forbidden to throw rubbish on the beach.
10. It is forbidden to light fires on the beach. Offenders will be reported to the competent Authorities.
11. In compliance with the legislative provisions in force, the Company carries out rescue and first aid activities, consistently with the provisions of the Municipal Order Regulating Beach Activities.
12. Meaning of the flag exhibited: BLUE: rescue service active and weather conditions ideal and safe for bathing; YELLOW: NB! Reduced rescue service. – Bathing permitted; RED: danger or lack of rescue service! – Bathing discouraged.
13. If the conditions of the sea are deemed dangerous or dangerous situations prevail, the red flag will be hoisted. Once that signal is given, bathing is discouraged, and the Facility disclaims any liability vis-à-vis those who fail to abide by such warning.
14. On very windy days, the beach umbrellas must be kept strictly closed, and customers and guests must attend to that. Each customer, in those circumstances, must comply with the instructions issued by the beach staff. Given the potentially dangerous situation, you are advised not to stay on the beach when weather conditions are not ideal.
15. Customers must abide by the provisions set out in these Regulations, in the Orders of the Municipality and the Port Authority, and in the Municipal Regulations on use of Maritime State Property, as well as by any other provision issued by the competent Authorities. Failure to comply with said rules will entail the offender’s removal from the facility.
You are recommended not to leave money, valuables in general, clothes, toys, air mattresses and any other personal object unguarded. The Facility is not liable for objects and/or materials belonging to customers and guests damaged or stolen within the beach area.
Each Campground customer and guest must comply with all the rules and regulations that generally govern activity on the beaches and use of the equipment, and also comply with the Order Regulating Beach Activities and Seaside Safety issued by the competent Authorities, in force at the tourist locality of Bibione.
Said measures are adequately publicised by displaying them at the Beach entrance.
The attention of customers and guests is drawn to the points set out hereunder.
1. The beach service is charged for, unless otherwise indicated on the booking confirmation. When charged for, it may be purchased at the time of booking or directly at the Campground.
2. To use the service, you must approach Management to be issued with a special Voucher, to be produced whenever demanded by the relevant staff. The Voucher issued is not refundable and may not be assigned to third parties. The customer must guard and carry on himself the Voucher proving his right to utilise the beach services, for him to be able to produce it to the controlling Staff.
3. No beach chairs or camp beds may be taken from other beach spots.
4. Adjacent beach spots may not be occupied with beach chairs or camp beds from the allocated beach spot.
5. Sports activities and games (volleyball, football, bowls, etc.) are only allowed in the areas behind the umbrellas, while taking care not to disturb other customers and guests. The Company disclaims any liability for damages to things or persons caused by the activities undertaken by customers and guests under their exclusive responsibility.
6. For safety reasons, only holes of moderate size may be dug. They may not be left unattended and must always be covered.
7. Children must play games in the presence of their parents or the adult persons in whose custody they are. Management disclaims any liability for any improper use of equipment. We recommended not to climb on any game facilities wet by rain.
8. It is forbidden to place umbrellas, deckchairs, watercrafts or other objects that hinder transit and bathing in the beachfront area within 5 metres from the water edge. If beach establishments are present, the prohibition further extends beyond the five metres from the water edge up to the first row of umbrellas.
9. It is forbidden to throw rubbish on the beach.
10. It is forbidden to light fires on the beach. Offenders will be reported to the competent Authorities.
11. In compliance with the legislative provisions in force, the Company carries out rescue and first aid activities, consistently with the provisions of the Municipal Order Regulating Beach Activities.
12. Meaning of the flag exhibited: BLUE: rescue service active and weather conditions ideal and safe for bathing; YELLOW: NB! Reduced rescue service. – Bathing permitted; RED: danger or lack of rescue service! – Bathing discouraged.
13. If the conditions of the sea are deemed dangerous or dangerous situations prevail, the red flag will be hoisted. Once that signal is given, bathing is discouraged, and the Facility disclaims any liability vis-à-vis those who fail to abide by such warning.
14. On very windy days, the beach umbrellas must be kept strictly closed, and customers and guests must attend to that. Each customer, in those circumstances, must comply with the instructions issued by the beach staff. Given the potentially dangerous situation, you are advised not to stay on the beach when weather conditions are not ideal.
15. Customers must abide by the provisions set out in these Regulations, in the Orders of the Municipality and the Port Authority, and in the Municipal Regulations on use of Maritime State Property, as well as by any other provision issued by the competent Authorities. Failure to comply with said rules will entail the offender’s removal from the facility.
You are recommended not to leave money, valuables in general, clothes, toys, air mattresses and any other personal object unguarded. The Facility is not liable for objects and/or materials belonging to customers and guests damaged or stolen within the beach area.